ZEISS Metrology Services

Your precision from a single source.

Smart, connected, and tailored to your needs.

 

Your precision from a single source - ZEISS Metrology Services

Knowledge transfer, service concepts, and measurement services at the highest level. With us as your partner, you benefit from comprehensive service from a single source. From system installation to appropriate training and software maintenance, everything is seamlessly and smartly handled by us. We continuously invest in the further education of our experts to provide you with the best service quality. Whether it‘s training, customized concepts, or innovative remote services – we are here to support you with our expertise. Additionally, we continuously optimize our processes based on key performance indicators to become faster, more efficient, and more innovative – all to exceed your expectations.

Local Services

Measuring Services near you

The ZEISS Quality Excellence Centers are equipped with the latest ZEISS technology to ensure maximum precision and accuracy at every stage of the quality process. They are supported by highly qualified experts who have been extensively trained in the latest quality standards and techniques.

Training & Learning

ZEISS Academy Metrology

Your customized metrology training – As a metrology technician or head of a quality lab, you are responsible for precise measurement results and efficient measurement processes. To achieve this, you need to apply your metrological skills and technical knowledge in practice every day. This makes continuous education in relevant areas of metrology even more important to keep your knowledge up to date.

Secure Performance

ZEISS Software Maintenance

With a ZEISS Software Maintenance Agreement (SMA), you and your company can benefit from additional services that unlock the maximum performance of your ZEISS systems and help prevent machine downtime. Discover all the advantages of a ZEISS Software Maintenance Agreement, from exclusive value-added services or events to privileged access to our global network of experts – and much more.

Maintenance & Repair

ZEISS Service Concepts

ZEISS Service Concepts are the ideal for your measuring machines. It includes different options and is based on over a century of experience in industrial metrology worldwide. It offers an extremely simple and effective way to increase productivity while simultaneously reducing costs and downtime. For maximum performance and peace of mind, you need look no further.

From Machine Data to Improved Uptime

ZEISS Smart Services

In the era of Industry 4.0, connectivity is key. Unlock the full potential of your ZEISS metrology solutions – and maximize their performance – with ZEISS Smart Services, our digitally enhanced service options. Benefit from increased machine availability, security of measurement processes, and enhanced productivity.

Retrofit & Productivity

ZEISS Retrofit

Latest technology, higher performance, more functionality, user-friendly operation, and lower repair costs: There are numerous reasons to retrofit an older coordinate measuring machine. And the best part: it costs only a fraction of a new machine. Customized retrofit products from ZEISS give your coordinate measuring machine a second life and make it future-proof.

Accessories & Add-ons for Your Systems

ZEISS Accessories & Webshop

With original ZEISS accessories, you can be sure that everything fits perfectly with the machine. Each accessory undergoes intensive testing during the laboratory and application phases to ensure that the product can be used with the machine, allowing you to work more efficiently and achieve the best possible performance and accuracy.

Our Service Key Performance Indicators

Our goal: to exceed your expectations through continuous optimizations.

  • Meantime to Repair (MTTR)

    MTTR is the time period from when you report to us your issue until it is resolved. Isn't this more important for you than just focusing on reaction time? Measuring reaction time was yesterday's priority - MTTR is the new one!

  • First Time Fix Rate (FTFR)

    FTFR is evaluating the efficiency and effectiveness of our service team. We measure the percentage of issues that are resolved on the first attempt, without requiring any follow-up actions or additional visits.

Download the brochure and learn more about our metrology services

In our comprehensive ZEISS Metrology Services brochure, you can learn more about the following services:

  • ZEISS Training
  • ZEISS Service Concepts
  • ZEISS Software Maintenance Agreements
  • ZEISS Measurement Services
  • ZEISS Smart & Remote Service
  • ZEISS Retrofit
  • ZEISS Accessoires & Webshop

We look forward to discussing individual services with you in detail. Please feel free to fill out the form below, and we will get back to you promptly!

Contact Request

We look forward to discussing your individual metrology service needs with you!

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