![]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-support.png/_jcr_content/renditions/original.image_file.100.100.file/remote-support.png","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-support.png/_jcr_content/renditions/original.image_file.360.360.file/remote-support.png","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-support.png/_jcr_content/renditions/original.image_file.768.768.file/remote-support.png","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-support.png/_jcr_content/renditions/original.image_file.1024.1024.file/remote-support.png","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-support.png/_jcr_content/renditions/original.image_file.1280.1280.file/remote-support.png","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-support.png/_jcr_content/renditions/original.image_file.1440.1440.file/remote-support.png","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-support.png/_jcr_content/renditions/original./remote-support.png"})
![]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-software-and-security-updates.png/_jcr_content/renditions/original.image_file.100.100.file/remote-software-and-security-updates.png","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-software-and-security-updates.png/_jcr_content/renditions/original.image_file.360.360.file/remote-software-and-security-updates.png","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-software-and-security-updates.png/_jcr_content/renditions/original.image_file.768.768.file/remote-software-and-security-updates.png","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-software-and-security-updates.png/_jcr_content/renditions/original.image_file.1024.1024.file/remote-software-and-security-updates.png","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-software-and-security-updates.png/_jcr_content/renditions/original.image_file.1280.1280.file/remote-software-and-security-updates.png","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-software-and-security-updates.png/_jcr_content/renditions/original.image_file.1440.1440.file/remote-software-and-security-updates.png","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/remote-software-and-security-updates.png/_jcr_content/renditions/original./remote-software-and-security-updates.png"})
![]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/smart-care-recommendations.png/_jcr_content/renditions/original.image_file.100.100.file/smart-care-recommendations.png","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/smart-care-recommendations.png/_jcr_content/renditions/original.image_file.360.360.file/smart-care-recommendations.png","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/smart-care-recommendations.png/_jcr_content/renditions/original.image_file.768.768.file/smart-care-recommendations.png","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/smart-care-recommendations.png/_jcr_content/renditions/original.image_file.1024.1024.file/smart-care-recommendations.png","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/smart-care-recommendations.png/_jcr_content/renditions/original.image_file.1280.1280.file/smart-care-recommendations.png","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/smart-care-recommendations.png/_jcr_content/renditions/original.image_file.1440.1440.file/smart-care-recommendations.png","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/smart-care-recommendations.png/_jcr_content/renditions/original./smart-care-recommendations.png"})
![Benutzeroberfläche von ZEISS CLINIC 360 mit Bilddatensätzen und Analyseergebnissen, umgeben von Mikroskopiegeräten und mehrfarbigen wissenschaftlichen Visualisierungen.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/usa/events/aaopto/clinic-360_prev.jpg/_jcr_content/renditions/original.image_file.100.56.file/clinic-360_prev.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/usa/events/aaopto/clinic-360_prev.jpg/_jcr_content/renditions/original.image_file.360.203.file/clinic-360_prev.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/usa/events/aaopto/clinic-360_prev.jpg/_jcr_content/renditions/original.image_file.768.432.file/clinic-360_prev.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/usa/events/aaopto/clinic-360_prev.jpg/_jcr_content/renditions/original.image_file.1024.576.file/clinic-360_prev.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/usa/events/aaopto/clinic-360_prev.jpg/_jcr_content/renditions/original.image_file.1280.720.file/clinic-360_prev.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/usa/events/aaopto/clinic-360_prev.jpg/_jcr_content/renditions/original./clinic-360_prev.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/usa/events/aaopto/clinic-360_prev.jpg/_jcr_content/renditions/original./clinic-360_prev.jpg"})
![Benutzeroberfläche von ZEISS Collaborative Care mit Bilddatensätzen und mehrfarbigen wissenschaftlichen Visualisierungen.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/australia/campaigns/collaborative-care-key-visual.jpg/_jcr_content/renditions/original.image_file.100.56.1,0,5000,2812.file/collaborative-care-key-visual.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/australia/campaigns/collaborative-care-key-visual.jpg/_jcr_content/renditions/original.image_file.360.203.1,0,5000,2812.file/collaborative-care-key-visual.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/australia/campaigns/collaborative-care-key-visual.jpg/_jcr_content/renditions/original.image_file.768.432.1,0,5000,2812.file/collaborative-care-key-visual.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/australia/campaigns/collaborative-care-key-visual.jpg/_jcr_content/renditions/original.image_file.1024.576.1,0,5000,2812.file/collaborative-care-key-visual.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/australia/campaigns/collaborative-care-key-visual.jpg/_jcr_content/renditions/original.image_file.1280.720.1,0,5000,2812.file/collaborative-care-key-visual.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/australia/campaigns/collaborative-care-key-visual.jpg/_jcr_content/renditions/original.image_file.1440.810.1,0,5000,2812.file/collaborative-care-key-visual.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/australia/campaigns/collaborative-care-key-visual.jpg/_jcr_content/renditions/original.image_file.1920.1080.1,0,5000,2812.file/collaborative-care-key-visual.jpg"})
![Laptop-Bildschirm mit der Nahaufnahme eines zahnärztlichen Eingriffs von einer ZEISS Livestream Oberfläche mit einem Symbol für die Audiowiedergabe.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/livestream-graphic.jpg/_jcr_content/renditions/original.image_file.100.56.file/livestream-graphic.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/livestream-graphic.jpg/_jcr_content/renditions/original.image_file.360.203.file/livestream-graphic.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/livestream-graphic.jpg/_jcr_content/renditions/original.image_file.768.432.file/livestream-graphic.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/livestream-graphic.jpg/_jcr_content/renditions/original.image_file.1024.576.file/livestream-graphic.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/livestream-graphic.jpg/_jcr_content/renditions/original.image_file.1280.720.file/livestream-graphic.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/livestream-graphic.jpg/_jcr_content/renditions/original.image_file.1440.810.file/livestream-graphic.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/livestream-graphic.jpg/_jcr_content/renditions/original./livestream-graphic.jpg"})
![Laptop-Bildschirm mit der Benutzeroberfläche von ZEISS Surgical Cloud; links eine Patientenliste und rechts medizinische Aufnahmen, daneben das Symbol für die Benutzerverwaltung.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/surgical-cloud-grahic.jpg/_jcr_content/renditions/original.image_file.100.56.file/surgical-cloud-grahic.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/surgical-cloud-grahic.jpg/_jcr_content/renditions/original.image_file.360.203.file/surgical-cloud-grahic.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/surgical-cloud-grahic.jpg/_jcr_content/renditions/original.image_file.768.432.file/surgical-cloud-grahic.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/surgical-cloud-grahic.jpg/_jcr_content/renditions/original.image_file.1024.576.file/surgical-cloud-grahic.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/surgical-cloud-grahic.jpg/_jcr_content/renditions/original.image_file.1280.720.file/surgical-cloud-grahic.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/surgical-cloud-grahic.jpg/_jcr_content/renditions/original.image_file.1440.810.file/surgical-cloud-grahic.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/surgical-microscopes/extaro-300-dental/extaro-300-apps/surgical-cloud-grahic.jpg/_jcr_content/renditions/original./surgical-cloud-grahic.jpg"})
![Benutzeroberfläche von ZEISS Surgery Planner]({"xsmall":"https://www.zeiss.at/content/dam/newsroom/pressphotos/products/medical-technology/zeiss_surgery_planner_prev.jpg/_jcr_content/renditions/original.image_file.100.56.198,84,1734,948.file/zeiss_surgery_planner_prev.jpg","small":"https://www.zeiss.at/content/dam/newsroom/pressphotos/products/medical-technology/zeiss_surgery_planner_prev.jpg/_jcr_content/renditions/original.image_file.360.203.198,84,1734,948.file/zeiss_surgery_planner_prev.jpg","medium":"https://www.zeiss.at/content/dam/newsroom/pressphotos/products/medical-technology/zeiss_surgery_planner_prev.jpg/_jcr_content/renditions/original.image_file.768.432.198,84,1734,948.file/zeiss_surgery_planner_prev.jpg","large":"https://www.zeiss.at/content/dam/newsroom/pressphotos/products/medical-technology/zeiss_surgery_planner_prev.jpg/_jcr_content/renditions/original.image_file.1024.576.198,84,1734,948.file/zeiss_surgery_planner_prev.jpg","xlarge":"https://www.zeiss.at/content/dam/newsroom/pressphotos/products/medical-technology/zeiss_surgery_planner_prev.jpg/_jcr_content/renditions/original.image_file.1280.720.198,84,1734,948.file/zeiss_surgery_planner_prev.jpg","xxlarge":"https://www.zeiss.at/content/dam/newsroom/pressphotos/products/medical-technology/zeiss_surgery_planner_prev.jpg/_jcr_content/renditions/original.image_file.1440.810.198,84,1734,948.file/zeiss_surgery_planner_prev.jpg","max":"https://www.zeiss.at/content/dam/newsroom/pressphotos/products/medical-technology/zeiss_surgery_planner_prev.jpg/_jcr_content/renditions/original.image_file.1536.864.198,84,1734,948.file/zeiss_surgery_planner_prev.jpg"})
![Laptop mit ZEISS Surgery Optimizer Dashboard mit Katarakt-OP-Statistiken und aktuellen Fallvideos.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/data-management-software/surgery-optimizer/surgery-optimizer-new-insights-new.jpg/_jcr_content/renditions/original.image_file.100.56.0,450,1440,1260.file/surgery-optimizer-new-insights-new.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/data-management-software/surgery-optimizer/surgery-optimizer-new-insights-new.jpg/_jcr_content/renditions/original.image_file.360.203.0,450,1440,1260.file/surgery-optimizer-new-insights-new.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/data-management-software/surgery-optimizer/surgery-optimizer-new-insights-new.jpg/_jcr_content/renditions/original.image_file.768.432.0,450,1440,1260.file/surgery-optimizer-new-insights-new.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/data-management-software/surgery-optimizer/surgery-optimizer-new-insights-new.jpg/_jcr_content/renditions/original.image_file.1024.576.0,450,1440,1260.file/surgery-optimizer-new-insights-new.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/data-management-software/surgery-optimizer/surgery-optimizer-new-insights-new.jpg/_jcr_content/renditions/original.image_file.1280.720.0,450,1440,1260.file/surgery-optimizer-new-insights-new.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/data-management-software/surgery-optimizer/surgery-optimizer-new-insights-new.jpg/_jcr_content/renditions/original.image_file.1440.810.0,450,1440,1260.file/surgery-optimizer-new-insights-new.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/product-portfolio/data-management-software/surgery-optimizer/surgery-optimizer-new-insights-new.jpg/_jcr_content/renditions/original.image_file.1440.810.0,450,1440,1260.file/surgery-optimizer-new-insights-new.jpg"})
![Eine medizinische Fachkraft, die lächelnd in einer hellen, modernen Praxis neben einem medizinischen Gerät mit dem Smartphone telefoniert, als Symbol für die Zugänglichkeit von Service und Support.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.100.50.0,320,2560,1600.file/service_plan.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.360.180.0,320,2560,1600.file/service_plan.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.768.384.0,320,2560,1600.file/service_plan.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.1024.512.0,320,2560,1600.file/service_plan.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.1280.640.0,320,2560,1600.file/service_plan.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.1440.720.0,320,2560,1600.file/service_plan.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.1920.960.0,320,2560,1600.file/service_plan.jpg"})
![Eine medizinische Fachkraft, die lächelnd in einer hellen, modernen Praxis neben einem medizinischen Gerät mit dem Smartphone telefoniert, als Symbol für die Zugänglichkeit von Service und Support.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.100.100.320,0,2240,1920.file/service_plan.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.360.360.320,0,2240,1920.file/service_plan.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.768.768.320,0,2240,1920.file/service_plan.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.1024.1024.320,0,2240,1920.file/service_plan.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.1280.1280.320,0,2240,1920.file/service_plan.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.1440.1440.320,0,2240,1920.file/service_plan.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/service_plan.jpg/_jcr_content/renditions/original.image_file.1920.1920.320,0,2240,1920.file/service_plan.jpg"})
Was ist in Ihrem Serviceplan enthalten?
Informieren Sie sich über den Umfang der ZEISS OPTIME Servicepläne und finden Sie die beste Option für Ihre Anforderungen.
![Eine medizinische Fachkraft mit einem Smartphone nutzt ein Touchscreen in einer klinischen Umgebung und aktiviert den Remote-Support für die sichere Desktopfreigabe.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stage-image_1920x1080.jpg/_jcr_content/renditions/original.image_file.100.56.file/stage-image_1920x1080.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stage-image_1920x1080.jpg/_jcr_content/renditions/original.image_file.360.203.file/stage-image_1920x1080.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stage-image_1920x1080.jpg/_jcr_content/renditions/original.image_file.768.432.file/stage-image_1920x1080.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stage-image_1920x1080.jpg/_jcr_content/renditions/original.image_file.1024.576.file/stage-image_1920x1080.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stage-image_1920x1080.jpg/_jcr_content/renditions/original.image_file.1280.720.file/stage-image_1920x1080.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stage-image_1920x1080.jpg/_jcr_content/renditions/original.image_file.1440.810.file/stage-image_1920x1080.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stage-image_1920x1080.jpg/_jcr_content/renditions/original./stage-image_1920x1080.jpg"})
ZEISS SERVICES
ZEISS System vernetzen. Tagtäglich profitieren.
Ermöglichen Sie schnelleren Support, geeignete Updates, digitale und klinische Anwendungen sowie proaktive Services über eine sichere Vernetzung speziell für das Gesundheitswesen.
Warum vernetzen?
Schnellere Klarheit. Weniger Koordination. Mehr proaktive Unterstützung.Ein kontinuierlich vernetztes ZEISS System ermöglicht den Zugriff auf Anwendungen, Updates und digitale Services. Dies kann die Klärung von Problemen beschleunigen, frühzeitige datenbasierte Empfehlungen ermöglichen, die Systemverfügbarkeit gewährleisten und den Teams die Möglichkeit geben, sich auf die Patientenversorgung zu konzentrieren.
![Ein lächelnder Kundendienstmitarbeiter mit Headset, der über den Computer Unterstützung leistet, als Symbol für schnellen Service.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/fast-support-starts-with-a-connected-system_1920x1920.jpg/_jcr_content/renditions/original.image_file.100.75.0,240,1920,1680.file/fast-support-starts-with-a-connected-system_1920x1920.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/fast-support-starts-with-a-connected-system_1920x1920.jpg/_jcr_content/renditions/original.image_file.360.270.0,240,1920,1680.file/fast-support-starts-with-a-connected-system_1920x1920.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/fast-support-starts-with-a-connected-system_1920x1920.jpg/_jcr_content/renditions/original.image_file.768.576.0,240,1920,1680.file/fast-support-starts-with-a-connected-system_1920x1920.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/fast-support-starts-with-a-connected-system_1920x1920.jpg/_jcr_content/renditions/original.image_file.1024.768.0,240,1920,1680.file/fast-support-starts-with-a-connected-system_1920x1920.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/fast-support-starts-with-a-connected-system_1920x1920.jpg/_jcr_content/renditions/original.image_file.1280.960.0,240,1920,1680.file/fast-support-starts-with-a-connected-system_1920x1920.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/fast-support-starts-with-a-connected-system_1920x1920.jpg/_jcr_content/renditions/original.image_file.1440.1080.0,240,1920,1680.file/fast-support-starts-with-a-connected-system_1920x1920.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/fast-support-starts-with-a-connected-system_1920x1920.jpg/_jcr_content/renditions/original.image_file.1920.1440.0,240,1920,1680.file/fast-support-starts-with-a-connected-system_1920x1920.jpg"})
Schneller Support beginnt mit einem vernetzten System
Die ZEISS Serviceexperten können relevante Systemdaten aus der Ferne analysieren und so die Klärung von Problemen beschleunigen, Ursachen schneller ermitteln und die Systemverfügbarkeit gewährleisten.
![Nahaufnahme einer Person, die über ein Touchscreen-Display ein Softwareupdate startet, als Symbol für die proaktive Systemwartung und Geräteeinsatzfähigkeit.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/keep-your-system-protected--and-up-to-date_1920x1920.jpg/_jcr_content/renditions/original.image_file.100.75.0,240,1920,1680.file/keep-your-system-protected--and-up-to-date_1920x1920.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/keep-your-system-protected--and-up-to-date_1920x1920.jpg/_jcr_content/renditions/original.image_file.360.270.0,240,1920,1680.file/keep-your-system-protected--and-up-to-date_1920x1920.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/keep-your-system-protected--and-up-to-date_1920x1920.jpg/_jcr_content/renditions/original.image_file.768.576.0,240,1920,1680.file/keep-your-system-protected--and-up-to-date_1920x1920.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/keep-your-system-protected--and-up-to-date_1920x1920.jpg/_jcr_content/renditions/original.image_file.1024.768.0,240,1920,1680.file/keep-your-system-protected--and-up-to-date_1920x1920.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/keep-your-system-protected--and-up-to-date_1920x1920.jpg/_jcr_content/renditions/original.image_file.1280.960.0,240,1920,1680.file/keep-your-system-protected--and-up-to-date_1920x1920.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/keep-your-system-protected--and-up-to-date_1920x1920.jpg/_jcr_content/renditions/original.image_file.1440.1080.0,240,1920,1680.file/keep-your-system-protected--and-up-to-date_1920x1920.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/keep-your-system-protected--and-up-to-date_1920x1920.jpg/_jcr_content/renditions/original.image_file.1920.1440.0,240,1920,1680.file/keep-your-system-protected--and-up-to-date_1920x1920.jpg"})
Entwickelt für eine sichere Verbindung
Der speziell für das Gesundheitswesen entwickelte sichere Konnektivitätsansatz ermöglicht digitale Services sowie entsprechende Remote-Software- und -Sicherheitsupdates, mit denen die Systeme auf dem neuesten Stand bleiben – mit geringerem Aufwand vor Ort.
![Eine Person betrachtet auf einem Tablet eine digitale Benutzeroberfläche mit personalisierten Self-Service-Empfehlungen und Supportmöglichkeiten.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stay-ahead-of-potential-issues_1920x1920.jpg/_jcr_content/renditions/original.image_file.100.75.0,240,1920,1680.file/stay-ahead-of-potential-issues_1920x1920.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stay-ahead-of-potential-issues_1920x1920.jpg/_jcr_content/renditions/original.image_file.360.270.0,240,1920,1680.file/stay-ahead-of-potential-issues_1920x1920.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stay-ahead-of-potential-issues_1920x1920.jpg/_jcr_content/renditions/original.image_file.768.576.0,240,1920,1680.file/stay-ahead-of-potential-issues_1920x1920.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stay-ahead-of-potential-issues_1920x1920.jpg/_jcr_content/renditions/original.image_file.1024.768.0,240,1920,1680.file/stay-ahead-of-potential-issues_1920x1920.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stay-ahead-of-potential-issues_1920x1920.jpg/_jcr_content/renditions/original.image_file.1280.960.0,240,1920,1680.file/stay-ahead-of-potential-issues_1920x1920.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stay-ahead-of-potential-issues_1920x1920.jpg/_jcr_content/renditions/original.image_file.1440.1080.0,240,1920,1680.file/stay-ahead-of-potential-issues_1920x1920.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/stay-ahead-of-potential-issues_1920x1920.jpg/_jcr_content/renditions/original.image_file.1920.1440.0,240,1920,1680.file/stay-ahead-of-potential-issues_1920x1920.jpg"})
Potenziellen Problemen immer einen Schritt voraus
Erkenntnisse auf Basis der Systemdaten können Muster aufzeigen und frühzeitig auf potenzielle Probleme hinweisen. Damit werden proaktive Serviceempfehlungen möglich, die für die Systemverfügbarkeit, die Betriebskontinuität und das frühzeitige Eingreifen der zuständigen Teams sorgen.1
![Ein Mediziner blickt lächelnd aus dem Fenster – als Symbol für den Optimismus und die Zukunftschancen, die mit digitalen Services möglich werden.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/foundation-for-future-services_1920x1920.jpg/_jcr_content/renditions/original.image_file.100.75.0,240,1920,1680.file/foundation-for-future-services_1920x1920.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/foundation-for-future-services_1920x1920.jpg/_jcr_content/renditions/original.image_file.360.270.0,240,1920,1680.file/foundation-for-future-services_1920x1920.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/foundation-for-future-services_1920x1920.jpg/_jcr_content/renditions/original.image_file.768.576.0,240,1920,1680.file/foundation-for-future-services_1920x1920.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/foundation-for-future-services_1920x1920.jpg/_jcr_content/renditions/original.image_file.1024.768.0,240,1920,1680.file/foundation-for-future-services_1920x1920.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/foundation-for-future-services_1920x1920.jpg/_jcr_content/renditions/original.image_file.1280.960.0,240,1920,1680.file/foundation-for-future-services_1920x1920.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/foundation-for-future-services_1920x1920.jpg/_jcr_content/renditions/original.image_file.1440.1080.0,240,1920,1680.file/foundation-for-future-services_1920x1920.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/foundation-for-future-services_1920x1920.jpg/_jcr_content/renditions/original.image_file.1920.1440.0,240,1920,1680.file/foundation-for-future-services_1920x1920.jpg"})
Grundlage für künftige Services
Ein vernetztes System bildet die Grundlage für zusätzliche autorisierte digitale Services, digitale und klinische Anwendungen und Funktionen, sobald diese für kompatible ZEISS Systeme verfügbar sind.
![]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-1.png/_jcr_content/renditions/original.image_file.100.56.file/zei-med-circled-1.png","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-1.png/_jcr_content/renditions/original.image_file.360.203.file/zei-med-circled-1.png","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-1.png/_jcr_content/renditions/original.image_file.768.432.file/zei-med-circled-1.png","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-1.png/_jcr_content/renditions/original.image_file.1024.576.file/zei-med-circled-1.png","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-1.png/_jcr_content/renditions/original.image_file.1280.720.file/zei-med-circled-1.png","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-1.png/_jcr_content/renditions/original.image_file.1440.810.file/zei-med-circled-1.png","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-1.png/_jcr_content/renditions/original.image_file.1920.1080.file/zei-med-circled-1.png"}){kind=icon}
![]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-2.png/_jcr_content/renditions/original.image_file.100.56.file/zei-med-circled-2.png","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-2.png/_jcr_content/renditions/original.image_file.360.203.file/zei-med-circled-2.png","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-2.png/_jcr_content/renditions/original.image_file.768.432.file/zei-med-circled-2.png","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-2.png/_jcr_content/renditions/original.image_file.1024.576.file/zei-med-circled-2.png","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-2.png/_jcr_content/renditions/original.image_file.1280.720.file/zei-med-circled-2.png","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-2.png/_jcr_content/renditions/original.image_file.1440.810.file/zei-med-circled-2.png","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-2.png/_jcr_content/renditions/original.image_file.1920.1080.file/zei-med-circled-2.png"}){kind=icon}
![]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-3.png/_jcr_content/renditions/original.image_file.100.56.file/zei-med-circled-3.png","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-3.png/_jcr_content/renditions/original.image_file.360.203.file/zei-med-circled-3.png","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-3.png/_jcr_content/renditions/original.image_file.768.432.file/zei-med-circled-3.png","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-3.png/_jcr_content/renditions/original.image_file.1024.576.file/zei-med-circled-3.png","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-3.png/_jcr_content/renditions/original.image_file.1280.720.file/zei-med-circled-3.png","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-3.png/_jcr_content/renditions/original.image_file.1440.810.file/zei-med-circled-3.png","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-3.png/_jcr_content/renditions/original.image_file.1920.1080.file/zei-med-circled-3.png"}){kind=icon}
![]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-4.png/_jcr_content/renditions/original.image_file.100.56.file/zei-med-circled-4.png","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-4.png/_jcr_content/renditions/original.image_file.360.203.file/zei-med-circled-4.png","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-4.png/_jcr_content/renditions/original.image_file.768.432.file/zei-med-circled-4.png","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-4.png/_jcr_content/renditions/original.image_file.1024.576.file/zei-med-circled-4.png","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-4.png/_jcr_content/renditions/original.image_file.1280.720.file/zei-med-circled-4.png","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-4.png/_jcr_content/renditions/original.image_file.1440.810.file/zei-med-circled-4.png","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/common-elements/icons/numbers/png/zei-med-circled-4.png/_jcr_content/renditions/original.image_file.1920.1080.file/zei-med-circled-4.png"}){kind=icon}
Entwickelt für die kontrollierte Vernetzung
Die Kommunikation ist verschlüsselt und authentifiziert, wobei der Zugriff an klar definierte Rollen und Berechtigungen gebunden ist. Für den Remotezugriff sind eine authentifizierte Anfrage und die Bestätigung durch einen autorisierten Benutzer erforderlich.
Ihr Unternehmen beurteilt die Verbindung im Rahmen seiner eigenen Cybersicherheits-, Netzwerk- und Risikomanagementprozesse. In der systemspezifischen Dokumentation werden die geltenden Steuerungsmechanismen und Datenflüsse definiert.
![Nahaufnahme einer Person, die eine blau getönte Brille trägt, mit Reflexionen in den Brillengläsern als Symbol für Cybersicherheit und digitalen Schutz.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/cybersecurity_1920x1920.jpg/_jcr_content/renditions/original.image_file.100.75.0,240,1920,1680.file/cybersecurity_1920x1920.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/cybersecurity_1920x1920.jpg/_jcr_content/renditions/original.image_file.360.270.0,240,1920,1680.file/cybersecurity_1920x1920.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/cybersecurity_1920x1920.jpg/_jcr_content/renditions/original.image_file.768.576.0,240,1920,1680.file/cybersecurity_1920x1920.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/cybersecurity_1920x1920.jpg/_jcr_content/renditions/original.image_file.1024.768.0,240,1920,1680.file/cybersecurity_1920x1920.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/cybersecurity_1920x1920.jpg/_jcr_content/renditions/original.image_file.1280.960.0,240,1920,1680.file/cybersecurity_1920x1920.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/cybersecurity_1920x1920.jpg/_jcr_content/renditions/original.image_file.1440.1080.0,240,1920,1680.file/cybersecurity_1920x1920.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/cybersecurity_1920x1920.jpg/_jcr_content/renditions/original.image_file.1920.1440.0,240,1920,1680.file/cybersecurity_1920x1920.jpg"})
Cybersicherheit
Sicherheitshinweise, Softwareupdates und Ressourcen zum Thema Cybersicherheit.
![Nahaufnahme des ZEISS Logos auf einem medizinischen Gerät. Im unscharfen Hintergrund ist ein Computerbildschirm mit Imaging-Ergebnissen zu sehen.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/conformance-and-interoperability_1920x1920.jpg/_jcr_content/renditions/original.image_file.100.75.0,240,1920,1680.file/conformance-and-interoperability_1920x1920.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/conformance-and-interoperability_1920x1920.jpg/_jcr_content/renditions/original.image_file.360.270.0,240,1920,1680.file/conformance-and-interoperability_1920x1920.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/conformance-and-interoperability_1920x1920.jpg/_jcr_content/renditions/original.image_file.768.576.0,240,1920,1680.file/conformance-and-interoperability_1920x1920.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/conformance-and-interoperability_1920x1920.jpg/_jcr_content/renditions/original.image_file.1024.768.0,240,1920,1680.file/conformance-and-interoperability_1920x1920.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/conformance-and-interoperability_1920x1920.jpg/_jcr_content/renditions/original.image_file.1280.960.0,240,1920,1680.file/conformance-and-interoperability_1920x1920.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/conformance-and-interoperability_1920x1920.jpg/_jcr_content/renditions/original.image_file.1440.1080.0,240,1920,1680.file/conformance-and-interoperability_1920x1920.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/conformance-and-interoperability_1920x1920.jpg/_jcr_content/renditions/original.image_file.1920.1440.0,240,1920,1680.file/conformance-and-interoperability_1920x1920.jpg"})
Konformität und Interoperabilität
Informationen zu Normen, Konformitätserklärungen und Interoperabilität.
![Ein Biomedizintechniker, der eine digitale Gebrauchsanweisung auf einem Tablet betrachtet, als Symbol für den effizienten Zugriff auf technische Informationen und Supportressourcen.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/introduction-for-use_1920x1920.jpg/_jcr_content/renditions/original.image_file.100.75.0,240,1920,1680.file/introduction-for-use_1920x1920.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/introduction-for-use_1920x1920.jpg/_jcr_content/renditions/original.image_file.360.270.0,240,1920,1680.file/introduction-for-use_1920x1920.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/introduction-for-use_1920x1920.jpg/_jcr_content/renditions/original.image_file.768.576.0,240,1920,1680.file/introduction-for-use_1920x1920.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/introduction-for-use_1920x1920.jpg/_jcr_content/renditions/original.image_file.1024.768.0,240,1920,1680.file/introduction-for-use_1920x1920.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/introduction-for-use_1920x1920.jpg/_jcr_content/renditions/original.image_file.1280.960.0,240,1920,1680.file/introduction-for-use_1920x1920.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/introduction-for-use_1920x1920.jpg/_jcr_content/renditions/original.image_file.1440.1080.0,240,1920,1680.file/introduction-for-use_1920x1920.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/introduction-for-use_1920x1920.jpg/_jcr_content/renditions/original.image_file.1920.1440.0,240,1920,1680.file/introduction-for-use_1920x1920.jpg"})
Gebrauchsanweisungen
Gebrauchsanweisungen und technische Dokumentation für digitale Lösungen von ZEISS.
![Logo für die Zertifizierung nach ISO 27001 (Informationssicherheit) vor einem blauem Hintergrund als Symbol für international anerkannte Normen für die Informationssicherheit.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/iso-iec-27001-standard_1920x1920.jpg/_jcr_content/renditions/original.image_file.100.75.0,240,1920,1680.file/iso-iec-27001-standard_1920x1920.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/iso-iec-27001-standard_1920x1920.jpg/_jcr_content/renditions/original.image_file.360.270.0,240,1920,1680.file/iso-iec-27001-standard_1920x1920.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/iso-iec-27001-standard_1920x1920.jpg/_jcr_content/renditions/original.image_file.768.576.0,240,1920,1680.file/iso-iec-27001-standard_1920x1920.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/iso-iec-27001-standard_1920x1920.jpg/_jcr_content/renditions/original.image_file.1024.768.0,240,1920,1680.file/iso-iec-27001-standard_1920x1920.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/iso-iec-27001-standard_1920x1920.jpg/_jcr_content/renditions/original.image_file.1280.960.0,240,1920,1680.file/iso-iec-27001-standard_1920x1920.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/iso-iec-27001-standard_1920x1920.jpg/_jcr_content/renditions/original.image_file.1440.1080.0,240,1920,1680.file/iso-iec-27001-standard_1920x1920.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/iso-iec-27001-standard_1920x1920.jpg/_jcr_content/renditions/original.image_file.1920.1440.0,240,1920,1680.file/iso-iec-27001-standard_1920x1920.jpg"})
Norm ISO/IEC 27001
Zertifizierung der Informationssicherheit für Sicherheitsrichtlinien, -prozesse und -maßnahmen.
Von führenden Krankenhäusern und Praxen weltweit geschätzt
![Dr. Andrea Saviola, Abteilung für Augenheilkunde an der Privatklinik Forlí in Italien, in einer Praxisumgebung. Im Hintergrund sind medizinische Geräte von ZEISS zu sehen.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/andrea_salvio.jpg/_jcr_content/renditions/original.image_file.100.100.955,156,2269,1470.file/andrea_salvio.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/andrea_salvio.jpg/_jcr_content/renditions/original.image_file.360.360.955,156,2269,1470.file/andrea_salvio.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/andrea_salvio.jpg/_jcr_content/renditions/original.image_file.768.768.955,156,2269,1470.file/andrea_salvio.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/andrea_salvio.jpg/_jcr_content/renditions/original.image_file.1024.1024.955,156,2269,1470.file/andrea_salvio.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/andrea_salvio.jpg/_jcr_content/renditions/original.image_file.1280.1280.955,156,2269,1470.file/andrea_salvio.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/andrea_salvio.jpg/_jcr_content/renditions/original.image_file.1314.1314.955,156,2269,1470.file/andrea_salvio.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/andrea_salvio.jpg/_jcr_content/renditions/original.image_file.1314.1314.955,156,2269,1470.file/andrea_salvio.jpg"})
![Alfredo Filiu, IT-Manager bei OFTALVIST in Spanien, sitzt vor zwei Monitoren mit medizinischen Bildern und Daten.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/alfredo_filiu.jpg/_jcr_content/renditions/original.image_file.100.100.702,239,2186,1723.file/alfredo_filiu.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/alfredo_filiu.jpg/_jcr_content/renditions/original.image_file.360.360.702,239,2186,1723.file/alfredo_filiu.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/alfredo_filiu.jpg/_jcr_content/renditions/original.image_file.768.768.702,239,2186,1723.file/alfredo_filiu.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/alfredo_filiu.jpg/_jcr_content/renditions/original.image_file.1024.1024.702,239,2186,1723.file/alfredo_filiu.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/alfredo_filiu.jpg/_jcr_content/renditions/original.image_file.1280.1280.702,239,2186,1723.file/alfredo_filiu.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/alfredo_filiu.jpg/_jcr_content/renditions/original.image_file.1440.1440.702,239,2186,1723.file/alfredo_filiu.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/alfredo_filiu.jpg/_jcr_content/renditions/original.image_file.1484.1484.702,239,2186,1723.file/alfredo_filiu.jpg"})
![Dr. Márcia Toledo, medizinische Leiterin am VER Hospital de Olhos in Brasilien, spricht in ihrem Büro lächelnd über ihre Erfahrungen mit ZEISS Services.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/marcia_toledo.jpg/_jcr_content/renditions/original.image_file.100.100.1752,50,3110,1408.file/marcia_toledo.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/marcia_toledo.jpg/_jcr_content/renditions/original.image_file.360.360.1752,50,3110,1408.file/marcia_toledo.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/marcia_toledo.jpg/_jcr_content/renditions/original.image_file.768.768.1752,50,3110,1408.file/marcia_toledo.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/marcia_toledo.jpg/_jcr_content/renditions/original.image_file.1024.1024.1752,50,3110,1408.file/marcia_toledo.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/marcia_toledo.jpg/_jcr_content/renditions/original.image_file.1280.1280.1752,50,3110,1408.file/marcia_toledo.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/marcia_toledo.jpg/_jcr_content/renditions/original.image_file.1358.1358.1752,50,3110,1408.file/marcia_toledo.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/marcia_toledo.jpg/_jcr_content/renditions/original.image_file.1358.1358.1752,50,3110,1408.file/marcia_toledo.jpg"})
![Prof. Massimo Busin, klinischer Leiter an der Privatklinik Hospital Private Forlí in Italien, steht in einem Behandlungsraum. Im Hintergrund sind ophthalmologische Geräte von ZEISS zu sehen.]({"xsmall":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/massimo_busin.jpg/_jcr_content/renditions/original.image_file.100.100.1221,172,2442,1393.file/massimo_busin.jpg","small":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/massimo_busin.jpg/_jcr_content/renditions/original.image_file.360.360.1221,172,2442,1393.file/massimo_busin.jpg","medium":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/massimo_busin.jpg/_jcr_content/renditions/original.image_file.768.768.1221,172,2442,1393.file/massimo_busin.jpg","large":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/massimo_busin.jpg/_jcr_content/renditions/original.image_file.1024.1024.1221,172,2442,1393.file/massimo_busin.jpg","xlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/massimo_busin.jpg/_jcr_content/renditions/original.image_file.1221.1221.1221,172,2442,1393.file/massimo_busin.jpg","xxlarge":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/massimo_busin.jpg/_jcr_content/renditions/original.image_file.1221.1221.1221,172,2442,1393.file/massimo_busin.jpg","max":"https://www.zeiss.at/content/dam/med-hcp/reference-master/services/get-connected/massimo_busin.jpg/_jcr_content/renditions/original.image_file.1221.1221.1221,172,2442,1393.file/massimo_busin.jpg"})
Häufig gestellte Fragen
-
Das ZEISS Connectivity Module wird im Kundennetzwerk eingesetzt und verbindet unterstützte ZEISS Systeme mit der ZEISS Health Data Platform oder ZEISS FORUM, ausgewählten digitalen und klinischen Anwendungen sowie ZEISS Smart Services. Es ermöglicht den Zugriff auf digitale Services entsprechend dem System, der Konfiguration, dem Land und dem geltenden Servicevertrag.
-
Je nach Berechtigung und Konfiguration bietet ein vernetztes System Zugriff auf digitale und klinische Anwendungen und ermöglicht Remote-Support, Remote-Software- und -Sicherheitsupdates, vorausschauende Services, Verfügbarkeitsgarantie, proaktive Wartung, Selbsthilfeanleitungen, Zugriff auf digitale und klinische Anwendungen sowie weitere digitale Services gemäß dem jeweiligen Servicevertrag.
-
Viele digitale Services bieten einen Mehrwert, der erst im Laufe der Zeit zum Tragen kommt und nicht nur zu einem bestimmten Zeitpunkt. Eine fortlaufende Vernetzung gewährleistet den kontinuierlichen Zugriff auf Remote-Supportfunktionen, Software- und Sicherheitsupdates, proaktive Serviceempfehlungen sowie passende digitale und klinische Anwendungen, sobald diese verfügbar sind.
-
Die Vernetzung unterstützt die fortgesetzte Systemverfügbarkeit durch Remote-Support, Softwareupdates, proaktive Servicefunktionen und den schnelleren Zugriff auf technische Informationen. Viele dieser Funktionen sind auf eine aktive Verbindung angewiesen. Weitere Zusagen und Services (soweit verfügbar) zur Systemverfügbarkeit sind im jeweiligen Servicevertrag festgelegt.
-
Wenn Ihr ZEISS System nicht vernetzt oder die Vernetzung deaktiviert ist, können Sie die entsprechenden digitalen Services wie Remote-Support, Remote-Softwareupdates, vorausschauende Services, proaktive Empfehlungen sowie ausgewählte digitale und klinische Anwendungen unter Umständen nicht nutzen. Durch die Aufrechterhaltung einer aktiven Verbindung wird sichergestellt, dass diese Services bei Bedarf verfügbar bleiben. Systeme, die stets auf dem neuesten Stand gehalten werden, fördern auch das Cybersicherheitsmanagement, denn die Installation geeigneter Software- und Sicherheitsupdates trägt dazu bei, das Risiko bekannter Sicherheitslücken zu verringern. Ohne Vernetzung können bestimmte Support-, Update- und Fehlerbehebungsmaßnahmen zusätzliche Koordination und Vor-Ort-Einsätze erfordern. Die Voraussetzungen und Servicebedingungen sind dem jeweiligen Servicevertrag und der systemspezifischen Dokumentation zu entnehmen.
-
Nein. Der Datenaustausch und der Zugriff beschränken sich auf die für den jeweiligen Service erforderlichen Funktionen und unterliegen klar definierten Autorisierungs- und Sicherheitskontrollen. Bei der Remote-Desktopfreigabe sendet ein authentifizierter ZEISS Techniker eine Anfrage, die ein authentifizierter Benutzer am Gerät bestätigen muss.
-
Beim Remote-Servicezugriff werden notwendige technische Geräteinformationen für Support, Wartung und Fehlerbehebung abgerufen. Klinische Daten-Workflows werden (sofern zutreffend) von separaten Anwendungen oder Modulen mit eigener Zweckbestimmung und Dokumentation abgewickelt. Der Datenaustausch und der Zugriff beschränken sich auf die für den jeweiligen Service erforderlichen Funktionen.
-
Die Vernetzung unterstützt das Cybersicherheitsmanagement durch die Bereitstellung autorisierter Softwareversionen und Sicherheitsupdates, authentifizierter Zugriffskontrollen, verschlüsselter Kommunikation und sicherer Remote-Servicefunktionen. Cybersicherheit ist nach wie vor eine gemeinsame Verantwortung und hängt von den Richtlinien, den Prozessen, der Netzwerkkonfiguration und den Sicherheitsmaßnahmen Ihres Unternehmens ab. Weitere Informationen zum Thema Cybersicherheit finden Sie hier oder in MyZEISS.
-
Fragen Sie Ihren ZEISS Ansprechpartner nach den Systemvoraussetzungen und der Verfügbarkeit in Ihrem Land, und gehen Sie dann mit Ihren IT- und Medizintechnikteams die entsprechende Dokumentation zu Infrastruktur, Sicherheit und Datenfluss durch.
-
Da einige kleinere Kliniken keine hauseigenen IT-Experten haben, kann unser ZEISS Serviceteam passende Lösungen für verschiedene Einrichtungsarten und Anforderungen anbieten. Unsere ZEISS Serviceexperten begleiten Sie bei der gesamten Präqualifikation und Installation und stehen Ihnen auch nach der Installation jederzeit zur Seite.
-
Der Gesamtzeitplan hängt in erster Linie von den technischen Vorbereitungen und dem Genehmigungsverfahren innerhalb Ihrer Organisation ab. Das ZEISS Serviceteam führt Ihre IT- und Medizintechnikteams durch die erforderlichen Technik- und Netzwerkbeurteilungen und unterstützt sie während des gesamten Prozesses. Sobald alle Voraussetzungen erfüllt sind, kann die Installation in der Regel im Rahmen eines kurzen Servicetermins abgeschlossen werden.
-
Weitere Informationen zu den Optionen und den enthaltenen Services erhalten Sie auf der Webseite zu den ZEISS OPTIME Serviceplänen oder direkt bei Ihrem ZEISS Ansprechpartner.
Bereit für die Vernetzung?
Erfahren Sie, welche digitalen Services für Ihre Systeme verfügbar sind.Wenn Sie das Formular ausfüllen, wird sich ein ZEISS Mitarbeiter in Kürze mit Ihnen in Verbindung setzen.
-
1
Die Verfügbarkeit von Services und Softwareupdates kann je nach System, Konfiguration, Abonnement, Land und geltendem Servicevertrag unterschiedlich sein.